This page outlines the terms and conditions (referred to as “Terms and Conditions” or “Agreement”) relating to your use and the use by all visitors and users of the www.designcabinetshouston.com Web site (the “Site”). By accessing and browsing the Site you accept and agree to be bound by these Terms and Conditions.
DesignCabinetsHouston.com, LLC (“Design Bathroom and Kitchen Cabinets Supply”) reserves the right to change, add, delete, or modify any of the Terms and Conditions without prior notice to you. Please carefully read this Agreement before using this Site and review this page before each use to be aware of the then current Terms and Conditions to which you are bound. Please scroll down to review the entire agreement.
Use of this Site:
Without limiting the generality of any other terms of this Agreement, you agree not to, and not to facilitate any other individual or entity to: download, modify, reproduce, reverse engineer, adapt, publicly display, license, sell, rent, create derivative works , or in any way commercially exploit any portion of this Site, except to the extent expressly permitted under this Agreement; reformat or frame any portion of any Web pages that are part of this Site; use this Site to violate security of or gain unauthorized access to any computer, device, or computer network; submit to this Site any content that implies or states falsely that such content is endorsed or sponsored by DesignCabinetsHouston.com; remove any copyright, trademark or other proprietary rights notice contained in or on the Site. You may, however, download copies of the materials on this site (without modifying any content or notices regarding copyrights, trademarks, or otherwise) solely for your personal non-commercial use.
Disclaimer/Limitation of Liability:
YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE, AND OF ANY USER CONTENT, SERVICES, INFORMATION, ADVICE PRODUCTS, AND OTHER MATERIALS CONTAINED OR DESCRIBED ON THIS SITE, IS ENTIRELY AT YOUR OWN RISK, AND THAT SUCH MATERIALS AND INFORMATION ARE PROVIDED ON AN “AS AVAILABLE” AND “AS IS” BASIS WITHOUT ANY WARRANTIES OF ANY KIND, IMPLIED OR EXPRESS, AS TO THE AVAILABILITY, OPERATION AND/OR USE OF THIS SITE, PRODUCTS, AND OTHER MATERIALS AND INFORMATION DESCRIBED OR CONTAINED ON THIS SITE. THE DISCLAIMERS IN THE PREVIOUS SENTENCE APPLY TO, AND ARE NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY , FITNESS FOR A PERTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY IMPLIED WARRANTIES ARISING FROM COURSE OF DEALING OR PERFORMANCE. THERE IS NO WARRANTY THAT THIS SITE WILL BE UNINTERRUPTED, SECURE, ERROR FREE, OR FREE OF VIRUSES OR OTHER HARMFUL ASPECTS. NO ADVICE OR INFORMATION, OBTAINED FROM DesignCabinetsHouston.COM BY ANY USER OF THIS SITE WILL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THIS AGREEMENT. YOU AGREE TO INDEMNIFY AND HOLD HARMLESS DesignCabinetsHouston.COM, ITS CONTRACTORS, ITS LICENSORS, AND THEIR RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES AND AGENTS FROM AND AGAINST ANY AND ALL CLAIMS AND EXPENSES, INCLUDING ATTORNEYS’ FEES, ARISING OUT OF YOUR USE OF THE SITE, INCLUDING BUT NOT LIMITED TO YOUR VIOLATION OF THIS AGREEMENT.
Submission of Information:
DesignCabinetsHouston.com welcomes your feedback regarding this Site and/or our products. However, DesignCabinetsHouston.com does not want to receive any confidential, trade secret or proprietary information from you or any business or legal entity you are associated with through this Site, with the exception of your credit card and related billing information. Any opinions you submit via this Site will be deemed NOT to be confidential or proprietary. Anything you submit, with the exception of credit card and related billing information, will be deemed non-confidential and may be used by DesignCabinetsHouston.com or its affiliates for any purpose. Although we ask that you do not send us unsolicited information, DesignCabinetsHouston.com is free to use any ideas, concepts, know-how, inventions or techniques contained in any communication you send to the Site for any purpose, including without limitation developing manufacturing, and marketing products through the use of such information.
Intellectual Property:
All intellectual property appearing on the Site, including, but not limited to, all trademarks, service marks, trade names, trade dress, copyrights, images, illustrations, graphics, logos, text and layout and design of this Site is owned or licensed by DesignCabinetsHouston.com. Nothing contained on this Site shall be deemed as granting by implication, estoppel or otherwise, any license or right to any patent, trademark or copyright of DesignCabinetsHouston.com or its licensors, or to use the intellectual property of DesignCabinetsHouston.com displayed on this Site without the express written permission of DesignCabinetsHouston.com.
Other Site Links:
DesignCabinetsHouston.com may provide links to other internet sites for your convenience. Access to any other internet site linked to this Site is at the user’s own risk, and DesignCabinetsHouston.com is not responsible for the content, accuracy or reliability of any information, data, opinions, advice or statements made on any such sites. The inclusion of any such sites does not imply any endorsement. You acknowledge that when you click on a link that leaves a DesignCabinetsHouston.com Site, the site you are entering is beyond the control of DesignCabinetsHouston.com. If you decide to access any of the sites linked to this Site you do so entirely at your own risk.
Limitation on Liability:
IN NO EVENT SHALL DesignCabinetsHouston.COM OR THEIR RESPECTIVE AFFILIATES, OR THE DIRECTORS, MEMBERS, EMPLOYEES, AGENTS, SHAREHOLDERS OR ANY OF THEIR RESPECTIVE REPRESENTATIVES, BE LIABLE TO YOUR OR ANY THIRD PARTY FOR DAMAGES OF ANY KIND (INCLUDING, BUT NOT LIMITED TO, ANY DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF DATA, SPECIAL, PUNITIVE, BUSINESS INTERRUPTION, FOR LOSS OF PROFITS, REVENUE OR GOODWILL) ARISING OUT OF THE USE OF, ACCESS TO, UNAVAILABILITY OF, RELIANCE ON, INABILITY TO USE OR IMPROPER USE OF THIS SITE, INCLUDING BUT NOT LIMITED TO ANY SERVICES, PRODUCTS, USER CONTENT, REVIEWS, ADVICE, AND OTHER MATERIALS OR INFORMATION DESCRIBED OR CONTAINED IN THIS SITE, OR THE MISUSE OR DISCLOSURE OF ANY USER’S PERSONAL INFORMATION, EVEN IF THEY HAVE BEEN ADVISED OF THE POSSIBILITY OF ANY SUCH DAMAGES, AND REGARDLESS OF THE FORM OF ACTION, WHETHER IN CONTRACT, TORT, OR OTHERWISE. DesignCabinetsHouston.COM TOTAL MAXIMUM LIABILITY, IN ANY EVENT, SHALL BE LIMITED TO ($50.00), NOTWITHSTANDING ANY FAILURE OF THE ESSENTIAL PURPOSE OF ANY LIMITED REMEDY PROVIDED HEREIN.
Applicable Law:
These Terms and Conditions shall be governed by and interpreted according to the laws of the State of Texas without regard to any conflict of law provisions. If any portion of these Terms and Conditions is unlawful, void or unenforceable, it shall not affect the validity or enforceability of any other provision.
Termination:
DesignCabinetsHouston.com may terminate your access to all or any part of the Site at any time, with our without cause, effective immediately. If you wish to terminate this Agreement you may simply discontinue using the Site.
Notwithstanding the foregoing, if you have a client account, such account can only be terminated by DesignCabinetsHouston.com if you breach this Agreement and fail to cure such breach within seven (7) days from DesignCabinetsHouston.com’s notice to you; provided that, DesignCabinetsHouston.com can terminate the Site immediately as part of a general shut down of our service. All provisions of this Agreement which by their nature should survive termination shall survive termination, including without limitation, ownership provisions, warranty and liability disclaimers, and indemnity.
Miscellaneous:
These Terms and Conditions are deemed accepted by you upon your use of this Site, and they constitute the entire Agreement among you and DesignCabinetsHouston.com regarding use of this Site. Any failure by DesignCabinetsHouston.com to exercise or enforce any right or provision of these Terms and Conditions shall not constitute a waiver of the enforcement of such right or provision. If any provision of this Agreement is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that this Agreement shall otherwise remain in full force, effect, and be enforceable. The headings in this Agreement are for convenience only and have no legal or contractual effect. These Terms and Conditions include and incorporate by reference the DesignCabinetsHouston.com Site Privacy Statement. Please contact us with any questions regarding this Agreement, at info@designcabinetshouston.com.
Your Privacy is Important to Us
At DesignCabinetsHouston, customer privacy is very important to us. We want you to feel as comfortable as possible visiting the www.DesignCabinetsHouston.com website (“Site”). This Privacy Statement will tell you, as of the “Last Revised” date set forth at the beginning of this Privacy Statement, what information DesignCabinetsHouston.com collects, uses, maintains, and discloses from users (each, a “User”). This privacy statement applies to the Site and all products and services offered by DesignCabinetsHouston. Please scroll down to review the entire agreement.
Information We Collect
Personal identification information We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our Site, register on the Site, place an order, subscribe to the newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, and credit card information. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain Site related activities. Non-personal identification information We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information. Cookies Similar to other commercial Sites, our Site may use standard technologies such as “cookies” and web server logs to collect information about how our Site is used. Information gathered through cookies and web server logs may include the date and time of visits, the pages viewed, time spent at our website, and the websites visited just before and just after our Site. Our Site may use “cookies” to enhance the overall User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert User when cookies are being sent. If a User does so, note that some parts of the Site may not function properly for such User. DesignCabinetsHouston.com does not currently actively respond to “Do Not Track” browser signals or mechanisms, but we’re always open to hearing from customers for whom this issue is really important.
How We Use Your Information
DesignCabinetsHouston.com may collect and use Users information for the following purposes: To improve customer service Information that the User provides helps us respond to User customer service requests and support needs more efficiently. To personalize user experience We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
To improve our Site We may use User feedback provided to improve our products and services. To process payments We may use the information Users provide about themselves when placing an order to provide service to that order. We do not share this information with outside parties except to conduct the business of and marketing of DesignCabinetsHouston.com. To run a promotion, contest, survey or other Site feature To send Users information about topics we think will be of interest to them. To send periodic emails We may use the email address to send User information and updates pertaining to a User order. It may also be used to respond to User inquiries, questions, and/or other requests. If User is opted-in to our mailing list, User can receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include unsubscribe (or opt-out) instructions at the bottom of each email or User may contact us via our Site.
Protecting Your Information
We adopt data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site. Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures. Our Site is also in compliance with PCI vulnerability standards in order to create as secure of an environment as possible for Users.
We Do Not Sell Your Personal Information
We do not sell your personally identifiable information to anyone. We share your personal information only as described below We may provide to a third party information that is necessary to fulfill an order a User has placed with us, for example; providing a shipping carrier your address and if you pay by a credit or debit card, User card number and sales transaction information are passed on to the card processor and/or issuer (including their service providers such as fraud verification services). We may also use third party-service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share User information with these third parties for those limited purposes.
Third-Party Sites & Services
Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be changing periodically. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies. Although we have taken technical, administrative and physical measures to protect your information from loss, misuse, or alteration by third parties, there is always some risk (e.g. loss or theft) involved in transmitting information over the Internet.
Analytics & Online Advertising
This Site uses various analytics and online advertiser services to collect information to make our advertising more effective. This Site uses third-party cookies and first-party cookies together to inform, optimize, and serve ads based on your past visits to our Site. Our Site uses this information to remarket with online advertisers, meaning third-party vendors might show our ads on sites across the Internet. You may choose to manage the online advertising you see using any vendors settings provided.
Changes to This Privacy Statement
DesignCabinetsHouston.com has the discretion to update this privacy statement at any time. When we do, we will revise the updated date at the top of this privacy statement. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy statement periodically and become aware of modifications.
Your Acceptance of These Terms
By using this Site, you signify your acceptance of this privacy statement and applicable Terms of Use. If you do not agree to this privacy statement, please do not use our Site. Your continued use of the Site following the posting of changes to this privacy statement will be deemed your acceptance of those changes.
How You Can Contact Us
If you have any questions about this Privacy Statement, the practices of this site, or your dealings with this Site, please email us at info@designcabinetshouston.com
Cabinet Replacement Policy
FILE A REPLACEMENT CLAIM
(Before submitting a claim please read the information below.)
No Charge Replacement Policy
There is no charge if the replacement product is an exact item that:
Design Cabinets Houston will be responsible for all shipping costs in the event of a No Charge Replacement order.
Replacement Order Procedures
Please contact Design Cabinets Houston Customer Service to process all after-sale orders.
Telephone: 832 525 0774
Email: designbathroomkc@gmail.com
Service hours:
Mon – Fri – 7:30 am – 5 pm, Central Time
All Replacement orders must be authorized by Customer Service
Photographs may be required to process return
Shortage on Delivery
The Delivery Agent AND the customer are responsible for checking delivery and noting any shortages. If an order is found to be incomplete, customer will go to Design Cabinets Houston's Customer Service and order required replacement. The Delivery Agent will note shortage but will not place re-order. A no charge replacement order will be processed by Customer Service and will be shipped on the next available truck in the customer’s area.
Freight Damage
Customer is responsible to check order upon receipt to determine if any delivery damage has occurred. In the event of damage, the customer will place a replacement order with Design Cabinets Houston's Customer Service – the delivery agent will make note of damage but will not place order. (If damage is not noted at time of delivery please see Concealed Damage section.) NOTE: Any pictures that can accompany order will help expedite replacement order. Customer Service will determine if item will be returned to DesignCabinetsHouston or field destroyed based on information gathered.
Design Cabinets Houston may require a field inspection of damage before entering a replacement order.
DesignCabinetsHouston.com does not take responsibility for received and installed product as it relates to freight damage.
Concealed Damage
Concealed damage is any damage noted after clean delivery has been accepted without any notification of damage. Concealed damage is defined as damage found after cabinetry has been unpacked and delivery agent has departed. Customer will report damage to DesignCabinetsHouston Customer Service for product replacement. Customer has 30 days, from date of delivery, to report concealed damage and receive no charge replacements. We strongly recommend that customer inspect product as soon as possible after delivery, and at least 10 days prior to installation. DesignCabinetsHouston does not take responsibility for received and installed product as it relates to concealed damage.
Defective Product (No Charge Replacement)
The customer is responsible for checking order to determine if there is any defective product. Customer will report defects to DesignCabinetsHouston. Customer Service for product replacement. Customer has 30 days, from date of delivery, to report defective products. DesignCabinetsHouston may request pictures in lieu of inspection to help expedite replacement order process.
Defective Product Replacement
DesignCabinetsHouston reserves the right to determine the most cost effective and efficient method to correct defective merchandise that does not involve total replacement. Example: replace a door – not the entire cabinet or minor touch-up to the cabinetry. Final adjustments of the doors, hinges and drawers are common and are not considered as defective.
Climate Considerations
Dry wood undergoes small changes in dimension with normal changes in relative humidity. More humid air will cause slight swelling and drier air will cause slight shrinkage. These changes are not considered defective. Design Cabinets Houston's wood components are dried, stored and assembled in a controlled environment to minimize dimensional changes after the product leaves our factory. This means the moisture content in our product is controlled to work optimally in most US locations. If you install (or store product for an extended time period) in an extremely humid area of the country, or in a building without air-conditioning, you can expect cabinet components to change dimensionally. This change is generally more in width than height. We design our product to accommodate some of this dimensional change and we use state-of-the-art hinges with significant adjustability. The components of mitered doors also change dimensionally, but the full effect is mitigated by the floating center panel design. If you would like to know more about the dimensional changes in wood, please contact Design Cabinets Houston's Customer Service.
Warped Doors
There are three reasons why cabinet doors may warp or appear warped:
• Doors may warp a small amount soon after installation because cabinets are taken from a controlled factory environment and placed in a different environment. Warped doors will generally straighten out after a new home (and reconstruction) goes through a complete heating and cooling season. Design Cabinets Houston requires that doors go through a complete heating and cooling season before replacements are considered. NOTE: A hinge adjustment will improve the fit of the door as the cabinet progresses through a heating and cooling season.
• Improperly installed cabinets can cause doors to appear warped. Design Cabinets Houston requires that doors be tested for warp before replacements are considered.
• Improperly adjusted hinges can cause doors to appear warped. A hinge adjustment will improve the fit of the door. DesignCabinetsHouston.com requires the doors be tested for warp before replacements are considered.
The best time to test a door is after a complete heating and cooling season. To test a door, lay the door on a flat surface and measure, to the nearest sixteenth of an inch, the gap between the surface and the door.
Cabinet Wood Species and Finish
Wood is a product of nature. How wood looks and feels is affected by climate, soil nutrients, growing season, season of harvest and age at harvest. Wood contains natural imperfections that are part of its appeal and character. Every piece of wood—even within the same tree—is slightly different in color, texture and grain from every other piece. All wood species and finishes should avoid long term exposure to moisture. Cabinet finishes also have variations because they are applied to wood products that are not perfectly consistent.
Last Revised: April 1, 2022